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CHAMPIONING RESTAURANT PARTNERS – MENULOG RESTAURANT AWARDS

The Challenge

As Australia’s widest-reaching online food delivery service, Menulog connects more than 3 million customers with over 12,000 local restaurants via menulog.com.au and mobile apps. With such a high volume of restaurants on the platform, the challenge was to show support and promote the success of well-performing restaurants on a local level.

We needed to show Menulog as a true partner for Australian restaurants wanting to grow their business. As part of this, we sought out to shine a light on the local owners’ stories and profile their expertise to the media.

Menulog

The Solution

Red Agency helped launch and promote Menulog’s Restaurant Awards (MRAs) – a biannual awards initiative which runs in the Summer and Winter, designed to reward top performing Menulog restaurants and generate talkability for the brand.

Categories for the awards span national, state, local and category winners, so we crafted multi-faceted media strategy to generate earned media coverage across national news, food, lifestyle, trade and local media outlets. Throughout the awards series (now in its fourth year), we have profiled almost one hundred individual restaurant winners in their local media and selected the most news-worthy to showcase at state and national level across TV, radio, print and digital.

As part of Red Agency’s continual social and media listening practices, in 2019 we recommended new food categories based on food trends, consumer demand and local quirky dishes and cuisines to appeal to the current news agenda, continue to drive the profile of the brand and winners, and demonstrate Menulog’s industry leadership.

The awards have been so successful that now media approach Red Agency for news on the next round of winners.

The Results

202 pieces of media coverage including broadcast, national and regional
6 million cumulative reach
69 local restaurant owners profiled across the country

Categories

Food and Hospitality

Public Relations

Media Relations

Consumer

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BRINGING THE SNOW TO AUSTRALIA – BOOKING.COM SNOW GLOBE

The Challenge

The Christmas holiday period is a key time for travel and holiday consideration. As one of the world’s largest travel e-commerce companies, Booking.com wanted to not only be part of the conversation to showcase the variety of holiday and accommodation options it has, but to lead the media agenda and show their expertise in the industry. We were tasked to raise mass awareness of the brand at a critical booking period of year and achieve coverage cut through against the other brands’ festive offerings.

booking.com snow globe

The Solution

There is an ongoing cultural debate around an Aussie hot Christmas vs a ‘traditional’ White Christmas and how many Aussies have seen snow over the festive period – we recognised this point of debate and set out to find out once and for all…

To create newsworthiness, we commissioned nationwide research and it revealed that more than 8 million Australians have never experienced a White Christmas and dream of one and 9.5 million Aussies feel that they are missing out on a magical Christmas by living in Australia.

Turning data into action, Booking.com brought the snow to Australia with the Booking.com Snow Globe – a cabin themed snow dome complete with a real Santa Claus inside and falling snow to give consumers a taste of the White Christmas magic. The activation was open to the public on popular Aussie beach, Cronulla, over a weekend.

We worked with The Today Show on a weather cross exclusive to launch the snow globe and discuss the headline statistics from our research. We also seeded out imagery of the snow globe juxtaposed with the beach sand as our hero imagery for a striking travel story.

We also unearthed and collated inspirational ski chalets, snow globes and igloo properties on Booking,com for holidaymakers to consider to drive on-site bookings.

The Results

Over doubled our KPI target to achieve 181 pieces of coverage
Reach: 4.6 million
34 pieces of top tier broadcast coverage including The Today Show live cross, 2DAY FM and 6PR Perth

Categories

Event production

Public Relations

Stunt

Travel

Media Relations

Consumer

Projects

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Sanitarium Little People, Big Lives

The Challenge

In 2018, Red Agency was tasked with positioning Sanitarium as a children’s health champion by reinforcing the company’s long-term mission to foster physically, mentally and socially resilient children, by promoting happy, active and healthy lifestyles.

We had to demonstrate and further strengthen Sanitarium’s ongoing commitment to the health and wellbeing of Australian children. We also set an objective to drive meaningful conversations around the importance of cultivating positive physical and mental health in children, that leads to healthy, resilient and productive adults.

Sanitarium’s Little People, Big Life

The Solution

We partnered with The University of Notre Dame, School of Medicine, to release Sanitarium’s Little People, Big Life report. It called on parents to focus on the big picture of childhood health, and to combat emerging risks such as obesity, type 2 diabetes and mental health issues. We also worked with everyday Australian families to share their story to humanise the findings and bring the concept to life, maximising relevance to Australians.

We also appointed Ada Nicodemou, Mum and Actress, as the ambassador for the campaign to spread our message of bringing parenting back to basics.

Working with Ada and two Aussie families, we produced a digital content series showcasing each of the five key action areas that enable children to thrive as highlighted in the report. This was supported by the creation of long-form blog content which formed part of a digital hub for the campaign, providing practical advice and tips for parents seeking inspiration or reinforcement of their existing routines.

The Results

190 articles featuring campaign messaging across TV, radio, print and online media
60% of coverage in tier one publications. 100% of articles profiled our key spokespeople
Coverage across NewsCorp caught the attention of broader media outlets, driving coverage across Sunrise, Sky News and Channel 7 4PM and 6PM news within just 24 hours
Exceeded campaign KPI by more than 100 pieces of coverage
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LURPAK: Christmas in July

The Challenge

When it comes to Christmas, there’s an unsung hero at every festive feast: butter.

And with Christmas in July becoming an increasingly popular phenomenon in Australia inspired by international visitors and residents who traditionally associate the celebration with colder weather, there was an opportunity to gain cut through during this time and position Lurpak as the brand leader associated with this occasion and lay a foundation for the real Christmas occasion later in the year.

Lurpak Christmas in July

The Solution

Our overall strategy was to generate an ownable narrative and position Lurpak as the champion of Christmas in July, amplified through a celebrity-chef ambassador, a media and influencer event, recipe inspiration and a partnerships with restaurants and a meal delivery partner, Pepper Leaf.

To bring the Christmas in July campaign to life we enlisted Sarah Todd to support key activity and practically demonstrate how cooking with Lurpak can make good food, great. As part of the campaign, Sarah developed two bespoke Lurpak Christmas in July recipes, hosted our media and influencer event including a cooking demonstration, provided social media support and participated in media interviews including a live cooking demonstration on Channel 9 Today Extra.

To stamp Lurpak’s ownership of Christmas in July, we transformed one starry night into a magical Christmas evening and hosted a delicious three-course Christmas feast for media and influencers, all centred around butter. To create a dynamic brand experience, the event included a number of key moments including a classic Christmas carol choir, a butter-cocktail demonstration and even a visit from Father Christmas.

The media and influencer event was the springboard into our vast media relations including a number of interview with Sarah Todd, branded recipe inclusions and tips on dishing up the perfect Christmas in July meal with Lurpak.

To encourage people to cook with Lurpak, we partnered with meal delivery partner Pepper Leaf to gift their customers a bonus Christmas in July inspired ‘free meal’ with Lurpak. The partnership included co-branded packaging on the boxes, a co-branded recipe card and social media amplification.

And to bring the essence of Christmas in July closer to home, we partnered with well-known family-friendly café in Melbourne, Miss Marmalade and one of Sydney’s best cafes, Marcelle to include a limited time only Lurpak Christmas inspired dish on their special menus for three weeks.

Overall, every aspect of the campaign was supported through media and social amplification and led to Lurpak being the talk of the town during the peak Christmas in July season.

The Results

266 pieces of coverage secured across broadcast, print and online
100 social media posts and 33 media & influencer event attendees
34.5 million cumulative reach
1000 Pepper Leaf customers received a Lurpak Christmas in July surprise recipe

Categories

Food

Consumer marketing

Media relations

Talent management

Event management

Partnerships

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Bringing the FIFA Women’s World Cup 2023 to home ground

The Challenge

We were tasked to officially announce Australia’s bid to host the FIFA Women’s World Cup 2023 and launch the registration website AudBid2023.com. As the bid is an Australian-wide effort, we needed to ensure the launch was nationally relevant and spoke to all individuals – not just football fans – and encourage them to #GetOnside and register their support.

FFA Get On Side

The Solution

To ensure the bid announcement stood out and gained cut-through, we hosted a Sydney media call with Football Federation Australia CEO David Gallop and key Matildas stars. The launch called on Australians to #GetOnside (the official campaign hashtag and call-to-action) and register their support at AudBid2023.com.

To ensure relevance expanded outside of Sydney, where the media call took place, we set up interviews and photo opportunities with a range of Matildas stars across Australia – including Perth, Newcastle and Brisbane.

To sustain momentum following the official launch, we engaged with a number of high-profile Australians via an unpaid Twitter campaign which asked them to post their own #GetOnside message and encourage their followers to register their support.

The Results

308 pieces of coverage to date across print, online and broadcast news and sports media
Just after two days of our launch, we had 11,000 Australians registered
We currently have over 27,000 Aussies who are onside at the official AusBid2023.com website
Secured public messages of support from the Prime Minister Scott Morrison, Lee Lin Chin and Magda Szubanski in our unpaid Twitter campaign

Categories

Sports and Entertainment

Tourism

Consumer marketing

Media relations

Talent management

Event management

Stakeholder management

Social media

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LIGHT ICE CREAM NEVER TASTED SO GOOD

The Challenge

To launch Ben & Jerry’s first light ice cream range, Moo-phoria, in Australia, Ben & Jerry’s wanted to position it as the number one choice for a better-for-you ice cream option amongst health-conscious Australians.

With strict guidelines around positioning it as ‘healthy’ and a cluttered category with a number of other ‘better-for-you’ options, we had to be strategic in the type of influencers we engaged with while ensuring they aligned with Ben & Jerry’s brand.

Moo-phoria

The Solution

We engaged with a number of key mainstream, health-conscious lifestyle and foodie influencers to spread the message and raise awareness around Ben & Jerry’s new lower-calorie range as a ‘Better For You’ dessert option.

Influencers were tasked to showcase the delicious light ice cream had the same chunks and swirls and taste of the core Ben & Jerry’s range, but at 45% less fat than standard ice cream.

The Results

Engaged with a total of 6 influencers
Total of 25 social posts including Instagram posts and Instagram stories
Cumulative reach of 1.33 million people

Categories

Food

Consumer marketing

Influencer marketing

Social media

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AYAM: DESTINY DISHES FOR LUNAR NEW YEAR

The Challenge

The City of Sydney Lunar New Year festival is a massive event that takes places over two weeks, with a number of brands and activations involved, we had to ensure AYAM stood out from the crowd.

By using experiential elements and amplifying it through PR, we needed to position AYAM as the perfect ingredient for any Lunar New Year celebration.

Ayam Zodiac Roulette

The Solution

Using AYAM’s existing Zodiac Roulette, a transformed Tuk Tuk, using world-first technology to combine your Chinese and Western zodiac signs, to uncover your destined Asian dish, we created the ultimate experience hub where families and food lovers could revel in the flavours of Asia. The AYAM Hub also included a delicious food truck, where festival-goers could enjoy the authentic taste of AYAM.

Our overall strategy was to leverage the AYAM Hub and their flavour credentials to create reasons for people to engage with the brand through physical experiences and encourage them to cook more with AYAM.

Media amplification included an announcement outlining how consumers make the most of the food and entertainment in the AYAM Hub and participate for a novel Lunar New Year experience, delicious recipe inspiration and consumer promotions.

The Results

90 pieces of traditional coverage
22.4 million cumulative reach
Total of 3,655 people who interacted with the AYAM Zodiac Roulette
613 total number of serves at the AYAM Food Truck

Categories

Food

Consumer marketing

Media relations

Stakeholder management

Social media

Experiential

Partnerships

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CREATING LIFT-OFF FOR QATAR AIRWAYS

The Challenge

Launch Qatar Airways’ new route from Doha to Sydney, promoting the airline’s premium in-flight service and extensive routes to Europe from Doha, to distinguish it from key competitors.

CREATING LIFT-OFF FOR QATAR AIRWAYS

The Solution

Working closely with Qatar Airways’ events team, Red Agency undertook a three-pronged approach to the Sydney launch:

  • A branded Qatar Airways coffee giveaway hosted in the Sydney CBD, with an Instagram competition offering the chance to win flights.
  • A media relations campaign to greet the first flight at Kingsford Smith Airport, hear from key Qatar Airways executives and have a one-on-one interview with Qatar Airways Group CEO, His Excellency Akbar Al Baker.
  • An exclusive gala dinner event attended by 350+ of Sydney’s key political and business decision makers, travel industry, key stakeholders, celebrities and influencers.

The Results

151 media clips
98M reach
119 minutes of TV and radio
47 social media posts by paid celebrities
11M people reached by celebrity social posts
2.1M people reached by unpaid celebrity social posts

Categories

Aviation, travel and tourism
Consumer marketing
Event management
Celebrity engagement
Media relations
Influencer relations
Stakeholder management

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MAKING KENYA COMPELLING

The Challenge

In early 2015, Kenya’s Ministry of East African Affairs, Commerce & Tourism turned to Red Agency to help it recover from one of the nation’s worst tourism slumps following Al Shabbab terrorist activity with a six-month campaign.

We needed to move the perception of Kenya from a high risk destination to a safe travel option, communicate the country’s wider proposition over and above safaris and the Maasai Mara, and promote its breadth of wildlife and high-end luxury offerings.

MAKING KENYA COMPELLING

The Solution

Our core strategy was to put Kenya in travellers’ consciousness with big ticket campaigns, including Herd Tracker, the world’s first live web broadcast of the Great Migration via Periscope, whilst dialling up positive news stories for the country’s safe destination areas across travel, luxury, adventure, wilderness and family media.

We used pertinent hooks such as World Elephant Day to ensure story relevance and leveraged Kenya’s leading conservation work to drive a positive news agenda off the back of global stories such as Cecil the Lion.

The Results

Repositioned Kenya as a natural beauty with unique wildlife, vibrant culture and a destination in its own right
Demonstrated support for Kenyan initiatives like Herd Tracker and Make It Kenya
Created targeted media programs around key calendar events
100+ high profile Tier 1 media clips in just 6 months

Categories

Travel and tourism
Consumer marketing
Media relations
Social media

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BREAKING RECORDS FOR VIVID SYDNEY

The Challenge

Vivid Sydney, the world’s largest festival of light, music and ideas, is a major driver of visitors to Sydney, Australia, during winter, and adds millions of dollars to the New South Wales economy. It is owned, managed and produced by Destination NSW, the State Government’s tourism authority.

In 2016 Vivid Sydney ran for an extra five nights (23 in total) and included more light precincts and music and ideas events. Despite the size of the festival, a limited advertising budget existed. PR needed to encourage more visitors to see and experience Vivid Sydney for more nights.

The Solution

Our overall strategy was to become a content hub for Vivid Sydney with bespoke multimedia content created in partnership with media outlets, targeted by audience passion point, using new technologies such as drone footage and 360o video to offer new perspectives. This helped to overcome issues with diminishing media resources, prevent media fatigue by offering new glimpses into the festival and behind-the-scenes stories, and create shareable content for local and international media to ensure fast, frequent coverage.

A comprehensive campaign including launch events, newspaper lift-outs, live broadcasts and interviews ensured mass media coverage from program announcement to lights off and success marketing.

The Results

More than 2.31 million visitors, up 35%!
Visitor spend up 75% to $110M
88,300 travel packages sold, up 104%
15,880 media clips generated, reaching 15B + eyes, up 287%
2000 + broadcast segments, 62 hours of TV time
Visitor spend up 75% to $110M

Categories

Travel and tourism
Consumer marketing
Stakeholder management
Government relations
Content marketing
Media relations
Influencer relations

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